Support

The compass needs to be calibrated. Move your device a few times in a figure-eight and keep away from magnets, metal and speakers. Also allow location access: without it, iOS can only align to magnetic north.

Aircraft data comes live from the internet. Without a connection, outside receiver coverage (e.g. over the open sea) or during a short overload of the data service, the app shows “waiting for flight data” and retries automatically. Also check that aircraft are enabled in Settings.

Satellites don’t shine by themselves. You only see them when sunlight hits them, typically in the hours after sunset and before sunrise. In the middle of the night most are in Earth’s shadow. With “Only show what would be visible” (Settings) you can also show the invisible ones.

Yes. Stars, constellations, the Milky Way, Sun, Moon and planets are calculated entirely on your device. Satellites use the most recently loaded orbit data, or a bundled copy if nothing else is available. Only aircraft and maps need a connection.

Tap the place name in the top left. There you can use your current location, enter coordinates or search for another city.

All sources and licenses are listed in the app under Settings → “Sources & Licenses”.

Purchases are handled by Apple. You can request a refund at reportaproblem.apple.com.